Moving Day FAQ: Answers to Your Most Common Questions

1. How much will the move cost?

The cost of your move depends on several factors, including:

• Distance between properties
• Volume of items to be moved
• Additional services like packing or furniture dismantling
• Time of year (peak seasons like summer tend to be more expensive)
• Any access issues (e.g., stairs, narrow streets, parking restrictions)

To get an accurate estimate, request a detailed quote from your moving company.



2. How do I choose a reliable moving company?

To ensure you select a reputable mover, consider:

• Checking online reviews and testimonials
• Asking for recommendations from friends and family
• Verifying the company’s credentials (such as insurance and licensing)
• Requesting a written quote with all services included
• Ensuring they conduct a pre-move survey to assess your needs

3. What is included in the moving quote?

A moving quote typically covers:

• Transportation of your belongings
• Loading and unloading
• Basic insurance coverage
• Optional services like packing, storage, or special handling for fragile items

Always clarify what’s included to avoid unexpected costs on moving day.



4. Are there any items the movers won’t transport?

Most moving companies have restrictions on certain items, such as:

• Hazardous materials (paints, chemicals, flammable liquids)
• Perishable food
• Valuable items (cash, jewelry, important documents)
• Pets and live plants

Discuss these restrictions with your movers in advance so you can make alternative arrangements if needed.



5. Do I need additional insurance for my belongings?

While movers provide basic liability coverage, this may not fully cover high-value items. Consider purchasing additional insurance for:

• Expensive electronics
• Antiques and artwork
• Jewelry and collectibles

Check your home insurance policy to see if it offers any moving-related coverage.



6. What is the best way to pack fragile items?

To keep delicate items safe:

• Use sturdy, double-walled boxes
• Wrap items individually in bubble wrap or packing paper
• Fill empty spaces with packing peanuts or crumpled paper
• Label boxes as "Fragile" and "This Side Up"
• Consider professional packing services for added peace of mind

7. What should I do with my pets on moving day?

Moving day can be stressful for pets. To keep them safe and comfortable:

• Arrange for a friend or pet sitter to look after them
• Keep them in a quiet, secure room away from the moving chaos
• Maintain their routine as much as possible
• Ensure they have proper identification in case they get lost

8. When can I expect the movers to arrive?

Movers typically provide an arrival window based on:

• The size of your move
• Traffic conditions
• The number of scheduled jobs for the day

Confirm the arrival time with your moving company the day before to ensure a smooth start.



9. Can I provide my own packing materials?

Yes, most moving companies allow you to use your own boxes and packing supplies. However, they may have guidelines for:

• Box quality (sturdy, undamaged boxes are recommended)
• Proper packing techniques to avoid damage
• Labeling requirements

Check with your movers to ensure your materials meet their standards.

10. How can I reduce the cost of the move?

To keep moving expenses down:

• Declutter before packing to reduce the number of items moved
• Pack your own belongings to avoid packing service fees
• Move during off-peak seasons or weekdays
• Compare multiple quotes from different moving companies
• Ask about discounts or bundle services (e.g., packing + moving)

By planning ahead and choosing a reliable moving company, you can make your moving day as stress-free and cost-effective as possible.

For more expert moving tips, visit our Knowledge Centre.

Or Contact us for support with your next move